Job
31 Jul 2026
Client Relations & Marketing Assistant
Posted 13 hours ago
About the Role
Job Overview
We are looking for a results-driven, energetic and well-organised individual to join our team as a Client Relations & Marketing Assistant. The successful candidate must possess excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with customers. This role combines client relations, marketing and administrative responsibilities and requires someone who is target-oriented, proactive and able to work independently. The ideal candidate should be capable of meeting and exceeding performance targets while contributing to customer satisfaction, brand visibility and business growth, working closely with farmers and other stakeholders.
Key Responsibilities:
- Contact farmers by phone and maintain regular communication (approximately 200 calls per month).
- Collect customer feedback and measure customer satisfaction.
- Receive service and spare-parts requests and forward them to the relevant departments.
- Maintain and update the customer database in Microsoft Excel.
- Prepare customer activity and performance reports.
- Assist with creating content for social media, including photos, videos and reels.
- Organise and maintain promotional materials and branded merchandise.
- Participate in agricultural exhibitions and Field Days.
- Promote the company's products and services and identify opportunities to improve customer engagement and satisfaction.
- Meet departmental performance targets and contribute towards achieving customer retention and marketing objectives.
- Perform any other related duties as may be assigned from time to time.
What We Offer:
- An opportunity to work within Zimbabwe's agricultural sector.
- Practical training and professional development opportunities.
- A supportive and professional working environment.
- Exposure to client relations, marketing and business-development activities.
- Opportunities to develop customer service, communication and marketing skills.
We are looking for a results-driven, energetic and well-organised individual to join our team as a Client Relations & Marketing Assistant. The successful candidate must possess excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with customers. This role combines client relations, marketing and administrative responsibilities and requires someone who is target-oriented, proactive and able to work independently. The ideal candidate should be capable of meeting and exceeding performance targets while contributing to customer satisfaction, brand visibility and business growth, working closely with farmers and other stakeholders.
Key Responsibilities:
- Contact farmers by phone and maintain regular communication (approximately 200 calls per month).
- Collect customer feedback and measure customer satisfaction.
- Receive service and spare-parts requests and forward them to the relevant departments.
- Maintain and update the customer database in Microsoft Excel.
- Prepare customer activity and performance reports.
- Assist with creating content for social media, including photos, videos and reels.
- Organise and maintain promotional materials and branded merchandise.
- Participate in agricultural exhibitions and Field Days.
- Promote the company's products and services and identify opportunities to improve customer engagement and satisfaction.
- Meet departmental performance targets and contribute towards achieving customer retention and marketing objectives.
- Perform any other related duties as may be assigned from time to time.
What We Offer:
- An opportunity to work within Zimbabwe's agricultural sector.
- Practical training and professional development opportunities.
- A supportive and professional working environment.
- Exposure to client relations, marketing and business-development activities.
- Opportunities to develop customer service, communication and marketing skills.
Requirements
- A minimum of a Diploma in Marketing or an equivalent qualification.
- Results-driven, target-oriented and able to build and maintain strong client relationships.
- Excellent communication and interpersonal skills in English and at least one local language.
- Proficient in Microsoft Office applications, particularly Word and Excel, with the ability to work with customer data and reports.
- Basic knowledge of social-media content creation, including photo and video editing, will be an added advantage.
- Previous experience in marketing, customer relations or the agricultural sector, together with a valid driver's licence, will be an added advantage.
- Applicants should be below 35 years of age.
How to apply: submit a detailed CV to [email protected] with the subject line "Client Relations & Marketing Assistant" clearly indicated, no later than 31 July 2026.
- Results-driven, target-oriented and able to build and maintain strong client relationships.
- Excellent communication and interpersonal skills in English and at least one local language.
- Proficient in Microsoft Office applications, particularly Word and Excel, with the ability to work with customer data and reports.
- Basic knowledge of social-media content creation, including photo and video editing, will be an added advantage.
- Previous experience in marketing, customer relations or the agricultural sector, together with a valid driver's licence, will be an added advantage.
- Applicants should be below 35 years of age.
How to apply: submit a detailed CV to [email protected] with the subject line "Client Relations & Marketing Assistant" clearly indicated, no later than 31 July 2026.