Marketing Graduate Trainee
About the Role
Key responsibilities
- Market and drive demonstration requests, quote enquiries and new client sign-ups for the Digital Tools suite.
- Maintain and update the digital tools websites/product pages — content and calls-to-action.
- Monitor website, sign-in, demo-request and access issues, and escalate them promptly to the technical team.
- Support broader TMC marketing campaigns and reporting.
- Report on leads, demo-to-quote conversion, client onboarding progress and satisfaction metrics.
- Monitor and respond to prospect and client queries, ensuring resolution within the agreed SLA.
- Coordinate, monitor and identify areas of improvement across the complete client journey — from enquiry and demo through to onboarding, go-live and renewal.
What we're looking for
- A confident, outspoken graduate with a passion for marketing.
- Comfortable behind the scenes on a website.
- Able to juggle digital marketing, people-facing marketing and technical upkeep.
- Detail-oriented and proactive about flagging issues.
- Advantageous: experience running an online or onsite training course, or prior experience working at a training/educational institution.
Requirements
- Degree / Diploma in Marketing, Digital Marketing or Communications; or a business-related degree/diploma with demonstrated marketing and digital exposure.
Additional requirements
- Good customer-service and coordination abilities.
- Basic understanding of digital marketing, social media, SMS and email marketing.
- Creative, organised, and able to work with minimal supervision.
How to apply: send your CV to [email protected]. Applications to be submitted no later than Friday 11 September 2026.