Documentation and Archiving Officer (Knowledge Management)

Grade: C3. Reports to: Manager Research, Training and Development. Department: Media Development and Governance. Station: Head Office, Harare.

Duties and responsibilities

1. Identify, collect, organise, contextualise and curate information and knowledge relevant to the Commission's mandate.
2. Initiate establishment of systems and processes for identifying, capturing, organising, storing, sharing and applying institutional knowledge.
3. Facilitate conversion of individual and departmental knowledge into institutional knowledge that can be retained and reused.
4. Curate Commission-generated research, reports, policy papers, legal opinions, media-monitoring reports, training materials, publications and regulatory information.
5. Liaise with ICT to develop appropriate systems for storing, searching, accessing and preserving digital knowledge assets.
6. Maintain and preserve an indexed repository of research through effective physical and digital archiving, including appropriate classification, storage, access controls and backups.
7. Capture tacit departmental knowledge through interviews, debriefs, case studies, guidance notes and documented procedures.

Qualifications, experience and attributes

• Degree or HND in Library and Information Science, Records and Archives Management, Knowledge Management, Information Management, Information Systems or a related field.
• At least two (2) years' relevant experience in records management, archives, documentation, information management, library services, digital archiving or related work.
• Ability to use digital technologies and emerging solutions for records and knowledge management.
• Strong written and verbal communication and report-writing skills.
• Ability to adapt to emerging technologies, including AI and digital media preservation.

How to apply: interested candidates should submit their application letters accompanied by their detailed curriculum vitae and certified copies of certificates and transcripts, including birth certificates and national identity documents, by the 11th of September 2026 to [email protected], or hand deliver to The Manager Human Resources, 108 Swan Drive, Alexandra Park, Harare. Clearly indicate the post being applied for. Only shortlisted candidates will be contacted.