Job
02 Sep 2026
General Manager
Posted 2 hours ago
About the Role
Reporting directly to the Executive Chairman, the General Manager is responsible for the overall leadership, profitability and operational performance of Siyekhaya Estate, providing strategic leadership across multiple business units (hospitality, events, conferencing, food & beverage, property management, healthcare, tourism, retail and concierge) while ensuring world-class service standards and sustainable growth.
Key Responsibilities
- Develop and implement the Estate's strategic business plans.
- Drive revenue growth across all business units.
- Oversee hospitality, events, food & beverage, property management, security, facilities, housekeeping, maintenance, landscaping, concierge, guest relations and healthcare-related operations.
- Prepare and manage budgets and financial performance.
- Develop strategic partnerships and commercial opportunities.
- Lead, motivate and develop multidisciplinary teams.
- Ensure exceptional customer experiences and maintain governance, compliance and risk management.
Key Responsibilities
- Develop and implement the Estate's strategic business plans.
- Drive revenue growth across all business units.
- Oversee hospitality, events, food & beverage, property management, security, facilities, housekeeping, maintenance, landscaping, concierge, guest relations and healthcare-related operations.
- Prepare and manage budgets and financial performance.
- Develop strategic partnerships and commercial opportunities.
- Lead, motivate and develop multidisciplinary teams.
- Ensure exceptional customer experiences and maintain governance, compliance and risk management.
Requirements
- Bachelor's Degree in Business Administration, Hospitality Management, Commerce, Marketing, Finance or a related field (an MBA or Master's is an added advantage).
- Minimum 10 years' senior management experience, with at least 5 years in a General Manager, Operations Director or Executive Management role.
- Experience managing multidisciplinary teams and strong commercial, hospitality, tourism, healthcare or property-management experience.
- Strategic leadership, financial and commercial management, business development, operational excellence, excellent communication and high integrity.
How to apply: submit a detailed CV, cover letter, copies of qualifications and three professional referees to [email protected]. Only shortlisted candidates will be contacted. An attractive executive remuneration package with performance-based incentives is offered.
- Minimum 10 years' senior management experience, with at least 5 years in a General Manager, Operations Director or Executive Management role.
- Experience managing multidisciplinary teams and strong commercial, hospitality, tourism, healthcare or property-management experience.
- Strategic leadership, financial and commercial management, business development, operational excellence, excellent communication and high integrity.
How to apply: submit a detailed CV, cover letter, copies of qualifications and three professional referees to [email protected]. Only shortlisted candidates will be contacted. An attractive executive remuneration package with performance-based incentives is offered.