Human Resources Officer (2 Posts, Grade C3)

The Zimbabwe Independent Complaints Commission (ZICC) invites applications from suitably qualified, ethical and results-oriented candidates for the position below. It is one of thirty (30) positions, comprising thirty-five (35) posts, advertised in the Commission's External Circular No. 1 of 2026 (reference ZICC/HR2/2026), issued on 21 October 2026. The Commission offers competitive public sector remuneration commensurate with qualifications and experience, and meaningful professional growth in a national oversight institution.

The Commission is the independent mechanism required by section 210 of the Constitution of Zimbabwe, established under the Zimbabwe Independent Complaints Commission Act [Chapter 10:34]. It receives and investigates complaints from members of the public about misconduct by members of the security services, and provides for the remedying of harm caused by such misconduct. Its core values are Independence, Justice, Truth, Transparency and Integrity.

Position 12: HUMAN RESOURCES OFFICER (2 posts).

Reference: ZICC/HR2/2026/12. Grade: C3. Reports to: Manager – Human Resources. Employment: permanent. Duty station: Head Office, Harare. Closing: 30 October 2026, 16:30 CAT.

Purpose of the position

Administer human resource functions across the employee lifecycle, including recruitment, remuneration administration, leave, training, discipline and wellness, in compliance with labour law and public sector regulations.

Key performance areas

• Recruitment and Onboarding: coordinate end-to-end recruitment: publish vacancies, shortlist against approved job specifications, schedule selection panels, prepare interview packs and facilitate onboarding.
• Remuneration and Payroll: administer monthly payroll reconciliation and acquittals, process statutory benefits, resolve salary queries and liaise with Finance on payroll adjustments.
• Leave and Personnel Records: process leave applications (vacation, sick, study, maternity); maintain accurate, confidential physical and electronic personnel files and HRIS data.
• Learning and Development: conduct training needs assessments, coordinate training programmes, evaluate training effectiveness and support the performance appraisal cycle.
• Employee Relations, Discipline and Wellness: provide procedural and secretarial support to disciplinary hearings; coordinate occupational health, safety and wellness initiatives and counselling referrals.
• HR Reporting: compile periodic human capital returns, headcount analyses, gender mainstreaming reports and staff turnover statistics.

Qualifications and experience

• Bachelor's degree in Human Resource Management, Psychology, Industrial Relations or a relevant social science discipline.
• Minimum of two (2) years of experience in human resource administration, with significant exposure to public sector HR regulations and labour law.

How to apply: a separate application is required for each position. Each application must contain, in this order: (1) an application letter stating the position applied for and its reference number (ZICC/HR2/2026/12 - Human Resources Officer); (2) a detailed curriculum vitae with complete employment history and dates; (3) certified copies of the National Identity Document and Birth Certificate; (4) certified copies of academic and professional certificates and academic transcripts; (5) certified copies of current professional registrations and practising certificates where the position requires them (Council of Social Workers, Allied Health Practitioners Council of Zimbabwe, Law Society of Zimbabwe, PAAB/ICAZ, Traffic Safety Council of Zimbabwe); and (6) the names of at least three (3) professional referees, with verifiable telephone numbers and email addresses.

By email: send to [email protected] with the position title and reference number (Human Resources Officer - ZICC/HR2/2026/12) in the subject line and all documents attached as PDF files.

By hand delivery or registered post: in a sealed envelope clearly marked "VACANCY: Human Resources Officer - REF: ZICC/HR2/2026/12", addressed to The Human Resources Department, Zimbabwe Independent Complaints Commission, First Mutual Building, 99 Jason Moyo Avenue, Harare, Zimbabwe.

Applications must be received by 16:30 hours (CAT) on Friday 30 October 2026. Late, incomplete or incorrectly marked applications will not be considered.

The Commission is an equal opportunity employer committed to gender equity, diversity and non-discrimination. Qualified women and persons with disabilities are strongly encouraged to apply. Shortlisted candidates will be subject to background checks, verification of academic and professional credentials, and standard state security vetting. Canvassing in any form, direct or indirect, will result in immediate disqualification. Only shortlisted candidates will be contacted; applicants who have not heard from the Commission within thirty (30) days of the closing date should consider their applications unsuccessful.

Personal information submitted will be used solely for this recruitment process and handled in accordance with the Cyber and Data Protection Act [Chapter 12:07].