Office Administrator & Marketing Officer

Applications are invited from suitably qualified candidates to fill the position of Office Administrator & Marketing Officer.

Main purpose of the job

The position exists to provide efficient office administration support while promoting Fortis Roofing products through effective marketing and customer engagement, in order to enhance the company's brand visibility, customer base and sales growth.

Duties and responsibilities

1. Manage day-to-day office administration and maintain accurate company records.
2. Attend to customer enquiries through telephone, WhatsApp, email and walk-in interactions.
3. Prepare quotations, invoices and other customer documentation.
4. Follow up on quotations, prospective customers and sales enquiries.
5. Maintain customer records and support customer relationship management.
6. Develop and implement marketing initiatives to promote Fortis Roofing products.
7. Manage the company's social media platforms including Facebook, Instagram, TikTok and WhatsApp Business.
8. Create engaging promotional content including product posts, adverts, videos and marketing campaigns.
9. Respond promptly to online enquiries and convert leads into potential sales.
10. Assist with sales promotions and market research.
11. Prepare administrative reports and support the management team with other duties as required.

Qualifications and experience

• Bachelor's Degree in Marketing, Business Management or a closely related field.
• Good knowledge of digital marketing and social media management.
• Strong computer skills, particularly Microsoft Word and Excel.
• Excellent written and verbal communication skills.
• Good organisational and administration abilities.
• Strong customer service and interpersonal skills.
• Ability to work independently, take initiative and meet deadlines.
• Creativity and confidence in developing marketing content.
• Sales ability and a strong customer-focused mindset.
• Knowledge of Canva, social media content creation, basic graphic design or video editing will be a distinct advantage.

How to apply: submit your application letter and detailed CV only, clearly stating the position "Office Administrator & Marketing Officer" in the subject line, to [email protected]. WhatsApp: +263 772 468 244 (WhatsApp only, no calls). Application deadline: 9 October 2026.